Respondent FAQ

What's in it for me?
The people in our files like doing these projects -- they get paid for giving their opinions, they get to meet their colleagues in other companies, they get advance information on product and campaign roll-outs, they help make products and services more responsive to customer needs and wishes, and they have a good time.  We try to make our studies as enjoyable and informative for our respondents as for our clients.  We couldn't do what we do without you!

Are sales involved?
No way, never, nein, non, nyet, nunca.  We never sell you anything, nor does any kind of sales pitch ever ensue as a result of participation in our studies.  It really is just research.

What kind of information would I be sharing?
Respondents are never asked to reveal anything confidential or proprietary.  We are interested in your individual opinions and specific experiences; we do not expect people to "represent" their companies, organizations, or communities.

Do I go on a mailing list?
Nope.  We never share our database with anyone, so you don't go on any mailing lists.  You'll just get an occasional email or phone call from us notifying you of a project you might be interested in and qualified for.  We might contact you once or twice a year, sometimes less.  Sometimes more, as occasionally we run into high demand for a particular kind of respondent.

Can I remove myself from the database?
Anytime.  You can update your information or be removed anytime by going to our website, www.infocousa.com, or by contacting us and asking to be removed.  We always honor these requests - it's not in our interest to have people in our files who don't want to be there.

What kinds of projects does Infoco do?
We do studies for a wide range of business and consumer products and services. 

• Focus groups: 1-2 hours group discussions of 6-12 people;  these pay anywhere from $75-$300.  We also do web conferences (virtual focus groups).
• One-0n-one interviews: these can be at a study facility or over the phone.  They range from 30-90 minutes, and pay between $50-$200.
• Phone interviews: anywhere from 30-90 minutes, payment ranges from $50-$200.
• Usability studies: You come to specific place to test a beta website or product, or you test it from a location of your choice, usually accompanied by a phone/web conference.  30 minutes-2 hours, $50-$250.

Please note that the time and remuneration amounts are estimates and vary widely, depending on the project, client, etc.

www.InfocoUSA.com